A SachDesk product
One place for every customer conversation — we’ll show you how.
- Bring WhatsApp, Instagram, Facebook, email, phone, and channels you already run into one shared inbox
- Promote any thread to a ticket with SLAs, ownership, and history attached
- Bring your cloud telephony — Exotel, TeleCMI, Plivo, or Twilio — and take calls from a widget
- Customer AI Agents on a visual canvas — Copilot stays on the desk for humans
- Contact details masked by default, unmask audited, inbound secrets redacted
- Extend the desk with private apps, custom objects, and channels you bring yourself
One inboxChat, social, email, and phone in a single queue
Tickets + SLAsOwnership, priority, and history on the same thread
Human + AIDrafts, summaries, and triage that stay with the agent
Request a Samvaads demo
Share a few details and we’ll walk you through inbox, tickets, voice, and AI.
